Administrator/Administration Support Officer

My client is well established organisation who support who have many functions and deliverable across housing and sheltered housing accommodation.  This vacancy is a temporary position to support the senior occupational therapist with administration that is essential to the delivery of the health and medical re-housing application forms and Health and Medical Rehousing issues in general.  This role also requires liaising with tenants, on the phone and in written communication, some of the tenants will be vulnerable adults.

Other responsibilities include:

Delivering and collection of files for the Independent Medical Consultant

Sending letters to tenants, GPs, and other medical professionals

Coordination of replies for appeal letters

Deal with challenging cases with distressing circumstances

Administrative functions including filing, photocopying, ordering stationary and collating and accurately storing information and sorting the post to forward to relevant departments/teams

Create and maintain personal records for all customers and ensure these remain confidential at all times.

This role requires someone who is a strong administrator and a great communicator verbally, someone who will show compassion and empathy in a professional manner.