Customer service / sales / Account ManagerSouth Elmsall, £21,000 - £21,000 Permanent
Pyramid8 have a fantastic opportunity for their client in WF9 who are looking for a Sales specialist to grow their current client base.
This role is to sell a product that already has a fantastic name and pretty much sells itself.
The role would suit an enthusiastic individual who has a passion for customer service and speaking to people.
If you are a passionate, motivated candidate, that thrives on building relationships then we would love to speak to you.
Duties and responsibilities;
- Exceed customer expectations with training enquiries received via telephone, online web portal, email, Live Chat and social media
- Proactively contact customers to optimise sales of lash and brow products as well as training, suitable to the customers’ individual needs
- Promote relevant campaigns with a designated customer base
- Deliver a world class customer experience whilst seeking out opportunities for growth
- Utilise information systems to conduct trend and gap analysis to understand and act on customer opportunities
To apply for this role you must have:
- Customer Care / Customer Service / Sales
- Proven record of effectively handling customer focused inbound and outbound activity - including voice calls, emails, SMS, Live Chat and social media platforms
- Focused on nurturing B2B / B2C and building customer relationships
- Proven track record of having the customers’ needs at the heart of all activity
- Excellent interpersonal skills
- Customer focused
- PC literate
- Able to work towards targets / KPI’s
- Ability to adapt and engage with change
- Critical thinking, ability to solve problems effectively with the long-term solutions in mind
Our competitive range of benefits:
- Uncapped OTE/commission
- Free onsite parking
- Contributory pension plan
- Staff discounted products
- Westfield Health Employee Benefit inc. Optical, dental, therapy and much more