Customer service / sales / Account Manager

South Elmsall, £21,000 - £21,000 Permanent
Reference: P8JOB4966 | Specialist area: Customer Service | Sector: Health & Medical

Pyramid8 have a fantastic opportunity for their client in WF9 who are looking for a Sales specialist to grow their current client base.

This role is to sell a product that already has a fantastic name and pretty much sells itself.

The role would suit an enthusiastic individual who has a passion for customer service and speaking to people.

If you are a passionate, motivated candidate, that thrives on building relationships then we would love to speak to you.

Duties and responsibilities;

  • Exceed customer expectations with training enquiries received via telephone, online web portal, email, Live Chat and social media
  • Proactively contact customers to optimise sales of lash and brow products as well as training, suitable to the customers’ individual needs
  • Promote relevant campaigns with a designated customer base
  • Deliver a world class customer experience whilst seeking out opportunities for growth
  • Utilise information systems to conduct trend and gap analysis to understand and act on customer opportunities

To apply for this role you must have:

  • Customer Care / Customer Service / Sales
  • Proven record of effectively handling customer focused inbound and outbound activity - including voice calls, emails, SMS, Live Chat and social media platforms
  • Focused on nurturing B2B / B2C and building customer relationships
  • Proven track record of having the customers’ needs at the heart of all activity
  • Excellent interpersonal skills
  • Customer focused
  • PC literate
  • Able to work towards targets / KPI’s
  • Ability to adapt and engage with change
  • Critical thinking, ability to solve problems effectively with the long-term solutions in mind

Our competitive range of benefits:

  • Uncapped OTE/commission
  • Free onsite parking
  • Contributory pension plan
  • Staff discounted products
  • Westfield Health Employee Benefit inc. Optical, dental, therapy and much more
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