Our client requires a temporary call handler to work in their team on a temporary basis for 5 months helping their customers live safely and independently in their own homes. As a call handler, you’ll provide essential support through our 24-hour service — answering calls, offering reassurance, and coordinating emergency responses when needed. This role is 22.5 hours per week on a shift rotation basis.
We’re now looking for a dedicated and compassionate Responder to join their team on a temporary basis for 5 months working 15 hours per week on a shift rotational patter. This rota is set 4 weeks in advance so that the team know their shifts. You’ll play a vital frontline role, responding to calls for help from customers, assessing situations, and taking appropriate action to ensure their safety and wellbeing. As this role requires, in some cases, visiting homes after calls are answered, this roles requires a driving licence, however a vehicle is provided.